{"id":11208,"date":"2023-07-16T10:05:53","date_gmt":"2023-07-16T03:05:53","guid":{"rendered":"https:\/\/appmvn.com\/?p=11208"},"modified":"2023-10-17T21:36:38","modified_gmt":"2023-10-17T14:36:38","slug":"what-is-project-management","status":"publish","type":"post","link":"https:\/\/appmvn.com\/vi\/what-is-project-management\/","title":{"rendered":"Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n l\u00e0 g\u00ec?"},"content":{"rendered":"

C\u1ed1t l\u00f5i c\u1ee7a n\u00f3, qu\u1ea3n l\u00fd d\u1ef1 \u00e1n<\/strong><\/a> bao g\u1ed3m c\u00e1c giai \u0111o\u1ea1n thi\u1ebft y\u1ebfu c\u1ee7a vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch, b\u1eaft \u0111\u1ea7u, th\u1ef1c hi\u1ec7n, gi\u00e1m s\u00e1t v\u00e0 k\u1ebft th\u00fac d\u1ef1 \u00e1n. M\u1ed9t lo\u1ea1t c\u00e1c ph\u01b0\u01a1ng ph\u00e1p v\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn qu\u1ea3n l\u00fd d\u1ef1 \u00e1n c\u00f3 s\u1eb5n, ch\u1eb3ng h\u1ea1n nh\u01b0 th\u00f4ng th\u01b0\u1eddng, theo t\u1ea7ng, nhanh nh\u1eb9n v\u00e0 h\u1ee3p l\u00fd h\u00f3a. Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c tri\u1ec3n khai r\u1ed9ng r\u00e3i tr\u00ean nhi\u1ec1u l\u0129nh v\u1ef1c kh\u00e1c nhau v\u00e0 l\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n quan tr\u1ecdng trong th\u00e0nh c\u00f4ng c\u1ee7a c\u00e1c doanh nghi\u1ec7p x\u00e2y d\u1ef1ng, k\u1ef9 thu\u1eadt v\u00e0 d\u1ef1a tr\u00ean m\u00e1y t\u00ednh.<\/span><\/p>\r\n

1. Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n l\u00e0 g\u00ec?<\/b><\/h2>\r\n

Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n<\/strong><\/a> li\u00ean quan \u0111\u1ebfn vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c th\u1ee7 t\u1ee5c, ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn, n\u0103ng l\u1ef1c, s\u1ef1 hi\u1ec3u bi\u1ebft v\u00e0 chuy\u00ean m\u00f4n \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 c\u1ee7a d\u1ef1 \u00e1n theo c\u00e1c ti\u00eau ch\u00ed \u0111\u00e3 \u0111\u01b0\u1ee3c th\u1ed1ng nh\u1ea5t \u0111\u1ec3 ch\u1ea5p nh\u1eadn d\u1ef1 \u00e1n trong c\u00e1c th\u00f4ng s\u1ed1 \u0111\u00e3 thi\u1ebft l\u1eadp. Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n bao g\u1ed3m c\u00e1c k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng b\u1ecb gi\u1edbi h\u1ea1n b\u1edfi khung th\u1eddi gian v\u00e0 ng\u00e2n s\u00e1ch c\u1ee5 th\u1ec3.<\/span><\/p>\r\n

M\u1ed9t y\u1ebfu t\u1ed1 thi\u1ebft y\u1ebfu khi\u1ebfn qu\u1ea3n l\u00fd d\u1ef1 \u00e1n kh\u00e1c bi\u1ec7t v\u1edbi \u201cqu\u1ea3n l\u00fd\u201d \u0111\u01a1n thu\u1ea7n l\u00e0 s\u1ef1 hi\u1ec7n di\u1ec7n c\u1ee7a c\u00e1c s\u1ea3n ph\u1ea9m cu\u1ed1i c\u00f9ng n\u00e0y v\u00e0 th\u1eddi h\u1ea1n h\u1eefu h\u1ea1n, kh\u00f4ng gi\u1ed1ng nh\u01b0 qu\u1ea3n l\u00fd, v\u1ed1n l\u00e0 m\u1ed9t n\u1ed7 l\u1ef1c kh\u00f4ng ng\u1eebng. Do \u0111\u00f3, m\u1ed9t chuy\u00ean gia d\u1ef1 \u00e1n ph\u1ea3i s\u1edf h\u1eefu nhi\u1ec1u kh\u1ea3 n\u0103ng \u0111a d\u1ea1ng, th\u01b0\u1eddng bao g\u1ed3m c\u1ea3 s\u1ef1 th\u00e0nh th\u1ea1o k\u1ef9 thu\u1eadt, c\u0169ng nh\u01b0 k\u1ef9 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3 v\u00e0 s\u1ef1 nh\u1ea1y b\u00e9n trong kinh doanh.<\/span><\/p>\r\n\r\n

\"What
Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n l\u00e0 g\u00ec?<\/figcaption><\/figure>\r\n\r\n

2. D\u1ef1 \u00e1n l\u00e0 g\u00ec?<\/b><\/h2>\r\n

D\u1ef1 \u00e1n l\u00e0 m\u1ed9t c\u00f4ng vi\u1ec7c \u0111\u1ed9c quy\u1ec1n, t\u1ea1m th\u1eddi \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ecbnh tr\u01b0\u1edbc, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 li\u00ean quan \u0111\u1ebfn k\u1ebft qu\u1ea3, h\u1eadu qu\u1ea3 ho\u1eb7c l\u1ee3i th\u1ebf. S\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t li\u00ean doanh th\u01b0\u1eddng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1edfi kh\u1ea3 n\u0103ng ho\u00e0n th\u00e0nh c\u00e1c m\u1ee5c ti\u00eau theo c\u00e1c ti\u00eau ch\u00ed ch\u1ea5p nh\u1eadn \u0111\u00e3 \u0111\u01b0\u1ee3c th\u1ed1ng nh\u1ea5t c\u1ee7a h\u1ecd, trong m\u1ed9t khung th\u1eddi gian v\u00e0 ng\u00e2n s\u00e1ch \u0111\u00e3 thi\u1ebft l\u1eadp. Th\u1eddi gian, chi ph\u00ed v\u00e0 s\u1ef1 xu\u1ea5t s\u1eafc \u0111\u00f3ng vai tr\u00f2 l\u00e0 c\u00e1c th\u00e0nh ph\u1ea7n c\u01a1 b\u1ea3n c\u1ee7a m\u1ed7i d\u1ef1 \u00e1n kinh doanh.<\/span><\/p>\r\n

Th\u1eddi gian: L\u1eadp k\u1ebf ho\u1ea1ch bao g\u1ed3m m\u1ed9t lo\u1ea1t c\u00e1c ph\u01b0\u01a1ng ph\u00e1p \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 l\u1eadp v\u00e0 tr\u00ecnh b\u00e0y th\u1eddi gian bi\u1ec3u m\u00f4 t\u1ea3 th\u1eddi \u0111i\u1ec3m c\u00e1c nhi\u1ec7m v\u1ee5 s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.<\/span><\/p>\r\n

Chi ph\u00ed: L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c c\u00e1c qu\u1ef9 thi\u1ebft y\u1ebfu v\u00e0 t\u00e0i ch\u00ednh \u0111\u01b0\u1ee3c gi\u00e1m s\u00e1t?<\/span><\/p>\r\n

Ch\u1ea5t l\u01b0\u1ee3ng: L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh ph\u00f9 h\u1ee3p c\u1ee7a c\u00e1c s\u1ea3n ph\u1ea9m b\u00e0n giao v\u00e0 quy tr\u00ecnh qu\u1ea3n l\u00fd?<\/span><\/p>\r\n

3. C\u00f3 bao nhi\u00eau lo\u1ea1i Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n?<\/b><\/h2>\r\n

Nhi\u1ec1u ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u0111\u00e3 xu\u1ea5t hi\u1ec7n \u0111\u1ec3 \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u ri\u00eang c\u1ee7a c\u00e1c ng\u00e0nh ho\u1eb7c lo\u1ea1i d\u1ef1 \u00e1n c\u1ee5 th\u1ec3. Trong s\u1ed1 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p n\u00e0y l\u00e0 th\u00e1c n\u01b0\u1edbc, agile v\u00e0 tinh g\u1ecdn.<\/span><\/p>\r\n\r\n

\"types
C\u00e1c lo\u1ea1i qu\u1ea3n l\u00fd d\u1ef1 \u00e1n<\/figcaption><\/figure>\r\n\r\n

3.1 Th\u00e1c n\u01b0\u1edbc<\/b><\/h3>\r\n

Ph\u01b0\u01a1ng ph\u00e1p th\u00e1c n\u01b0\u1edbc c\u00f3 th\u1ec3 so s\u00e1nh v\u1edbi ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd d\u1ef1 \u00e1n th\u00f4ng th\u01b0\u1eddng, v\u1edbi \u0111i\u1ec1u ki\u1ec7n b\u1ed5 sung l\u00e0 m\u1ed7i nhi\u1ec7m v\u1ee5 ph\u1ea3i \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u nhi\u1ec7m v\u1ee5 ti\u1ebfp theo. C\u00e1c b\u01b0\u1edbc l\u00e0 tu\u1ea7n t\u1ef1 v\u00e0 ti\u1ebfn tr\u00ecnh ch\u1ea3y theo m\u1ed9t h\u01b0\u1edbng duy nh\u1ea5t, gi\u1ed1ng nh\u01b0 m\u1ed9t th\u00e1c n\u01b0\u1edbc. Do \u0111\u00f3, s\u1ef1 ch\u00fa \u00fd t\u1ec9 m\u1ec9 \u0111\u1ebfn tr\u00ecnh t\u1ef1 nhi\u1ec7m v\u1ee5 v\u00e0 th\u1eddi h\u1ea1n l\u00e0 r\u1ea5t quan tr\u1ecdng trong ph\u01b0\u01a1ng ph\u00e1p n\u00e0y. Th\u00f4ng th\u01b0\u1eddng, quy m\u00f4 nh\u00f3m t\u0103ng l\u00ean khi c\u00e1c nhi\u1ec7m v\u1ee5 nh\u1ecf h\u01a1n \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh v\u00e0 c\u00e1c nhi\u1ec7m v\u1ee5 l\u1edbn h\u01a1n b\u1eaft \u0111\u1ea7u.<\/span><\/p>\r\n

3.2 Agile<\/b><\/h3>\r\n

The Agile Manifesto’s 12 core principles have been the foundation of the computer software industry’s utilization of the agile project management<\/strong><\/a> methodology. This iterative process centers on the continuous enhancement and monitoring of deliverables, resulting in high-quality outcomes that provide customer value, promote team interactions, and adjust to current business circumstances.<\/span><\/p>\r\n

3.3 Tinh g\u1ecdn<\/b><\/h3>\r\n

Kh\u00f4ng gi\u1ed1ng nh\u01b0 c\u00e1ch ti\u1ebfp c\u1eadn tu\u1ea7n t\u1ef1 theo t\u1eebng giai \u0111o\u1ea1n truy\u1ec1n th\u1ed1ng, qu\u1ea3n l\u00fd d\u1ef1 \u00e1n linh ho\u1ea1t ho\u00e0n th\u00e0nh c\u00e1c giai \u0111o\u1ea1n d\u1ef1 \u00e1n \u0111\u1ed3ng th\u1eddi b\u1edfi c\u00e1c th\u00e0nh vi\u00ean nh\u00f3m kh\u00e1c nhau trong m\u1ed9t t\u1ed5 ch\u1ee9c. C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y cho ph\u00e9p nh\u00f3m ph\u00e1t hi\u1ec7n v\u00e0 s\u1eeda l\u1ed7i m\u00e0 kh\u00f4ng c\u1ea7n kh\u1edfi \u0111\u1ed9ng l\u1ea1i to\u00e0n b\u1ed9 quy tr\u00ecnh. <\/span><\/p>\r\n

B\u1eb1ng c\u00e1ch gi\u1ea3m thi\u1ec3u l\u00e3ng ph\u00ed c\u1ea3 th\u1eddi gian v\u00e0 ngu\u1ed3n l\u1ef1c, m\u1ee5c ti\u00eau ch\u00ednh c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p n\u00e0y l\u00e0 t\u1ea1o ra nhi\u1ec1u gi\u00e1 tr\u1ecb h\u01a1n cho kh\u00e1ch h\u00e0ng v\u1edbi \u00edt ngu\u1ed3n l\u1ef1c h\u01a1n. C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y c\u00f3 c\u00f9ng m\u1ee5c ti\u00eau v\u1edbi nguy\u00ean t\u1eafc s\u1ea3n xu\u1ea5t doanh nghi\u1ec7p tinh g\u1ecdn, trong \u0111\u00f3 ch\u1ec9 s\u1eed d\u1ee5ng c\u00e1c ngu\u1ed3n l\u1ef1c \u0111\u00f3ng g\u00f3p tr\u1ef1c ti\u1ebfp v\u00e0o vi\u1ec7c ho\u00e0n th\u00e0nh th\u00e0nh c\u00f4ng d\u1ef1 \u00e1n.<\/span><\/p>\r\n

M\u1eb7c d\u00f9 t\u1ed3n t\u1ea1i nhi\u1ec1u ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, nh\u01b0ng \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 ph\u01b0\u01a1ng ph\u00e1p ph\u1ed5 bi\u1ebfn nh\u1ea5t. Vi\u1ec7c l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn ph\u1ee5 thu\u1ed9c v\u00e0o s\u1edf th\u00edch c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ho\u1eb7c t\u1ed5 ch\u1ee9c c\u00f3 d\u1ef1 \u00e1n \u0111ang \u0111\u01b0\u1ee3c x\u1eed l\u00fd.<\/span><\/p>\r\n

4. M\u1ed9t s\u1ed1 v\u00ed d\u1ee5 c\u1ee5 th\u1ec3 v\u1ec1 Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n<\/b><\/h2>\r\n

H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng m\u1ed9t k\u1ecbch b\u1ea3n trong \u0111\u00f3 ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c giao tr\u00e1ch nhi\u1ec7m l\u00e3nh \u0111\u1ea1o m\u1ed9t nh\u00f3m t\u1ea1o ra c\u00e1c s\u1ea3n ph\u1ea9m ph\u1ea7n m\u1ec1m. B\u01b0\u1edbc \u0111\u1ea7u ti\u00ean li\u00ean quan \u0111\u1ebfn vi\u1ec7c x\u00e1c \u0111\u1ecbnh ph\u1ea1m vi c\u1ee7a d\u1ef1 \u00e1n. Sau \u0111\u00f3, ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n s\u1ebd ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5 cho c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c nhau trong nh\u00f3m, ch\u1eb3ng h\u1ea1n nh\u01b0 k\u1ef9 s\u01b0, nh\u00e0 ph\u00e1t tri\u1ec3n, chuy\u00ean gia \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 ng\u01b0\u1eddi vi\u1ebft k\u1ef9 thu\u1eadt. H\u1ecd thi\u1ebft l\u1eadp m\u1ed9t d\u00f2ng th\u1eddi gian cho d\u1ef1 \u00e1n v\u00e0 \u0111\u1eb7t th\u1eddi h\u1ea1n.<\/span><\/p>\r\n

\u0110\u1ec3 x\u00e1c \u0111\u1ecbnh b\u1ed9 ph\u1eadn n\u00e0o s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m ho\u00e0n th\u00e0nh c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3, ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n th\u01b0\u1eddng d\u1ef1a v\u00e0o c\u00e1c bi\u1ec3u di\u1ec5n tr\u1ef1c quan c\u1ee7a quy tr\u00ecnh c\u00f4ng vi\u1ec7c, ch\u1eb3ng h\u1ea1n nh\u01b0 bi\u1ec3u \u0111\u1ed3 Gantt ho\u1eb7c bi\u1ec3u \u0111\u1ed3 PERT. H\u1ecd c\u0169ng ph\u00e2n b\u1ed5 \u0111\u1ee7 ti\u1ec1n trong ng\u00e2n s\u00e1ch \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c tr\u01b0\u1eddng h\u1ee3p b\u1ea5t ng\u1edd kh\u00f4ng l\u00e0m cho d\u1ef1 \u00e1n v\u01b0\u1ee3t qu\u00e1 ng\u00e2n s\u00e1ch c\u1ee7a n\u00f3. Ngo\u00e0i ra, ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u0111\u1ea3m b\u1ea3o r\u1eb1ng nh\u00f3m c\u00f3 t\u1ea5t c\u1ea3 c\u00e1c t\u00e0i nguy\u00ean c\u1ea7n thi\u1ebft \u0111\u1ec3 x\u00e2y d\u1ef1ng, th\u1eed nghi\u1ec7m v\u00e0 tri\u1ec3n khai s\u1ea3n ph\u1ea9m ph\u1ea7n m\u1ec1m.<\/span><\/p>\r\n

Trong t\u00ecnh hu\u1ed1ng m\u1ed9t c\u00f4ng ty CNTT l\u1edbn mua l\u1ea1i c\u00e1c c\u00f4ng ty nh\u1ecf h\u01a1n, vai tr\u00f2 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n bao g\u1ed3m vi\u1ec7c k\u1ebft h\u1ee3p c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m t\u1eeb c\u00e1c n\u1ec1n t\u1ea3ng kh\u00e1c nhau v\u00e0 th\u00fac \u0111\u1ea9y \u00fd th\u1ee9c chung v\u1ec1 m\u1ee5c \u0111\u00edch \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng. M\u1eb7c d\u00f9 s\u1edf h\u1eefu m\u1ed9t s\u1ed1 chuy\u00ean m\u00f4n k\u1ef9 thu\u1eadt, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u00ednh trong vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i t\u1ea7m nh\u00ecn c\u1ea5p cao c\u1ee7a c\u00f4ng ty th\u00e0nh k\u1ebft qu\u1ea3 h\u1eefu h\u00ecnh \u0111\u01b0\u1ee3c giao trong khung th\u1eddi gian v\u00e0 ng\u00e2n s\u00e1ch quy \u0111\u1ecbnh.<\/span><\/p>\r\n\r\n

\"examples
M\u1ed9t s\u1ed1 v\u00ed d\u1ee5 c\u1ee5 th\u1ec3 v\u1ec1 Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n<\/figcaption><\/figure>\r\n\r\n

5. M\u1ee5c \u0111\u00edch c\u1ee7a vi\u1ec7c s\u1eed d\u1ee5ng qu\u1ea3n l\u00fd d\u1ef1 \u00e1n l\u00e0 g\u00ec?<\/b><\/h2>\r\n

M\u1ee5c ti\u00eau c\u1ee7a qu\u1ea3n l\u00fd d\u1ef1 \u00e1n l\u00e0 t\u1ea1o ra m\u1ed9t k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng s\u1ebd g\u00e2y ra m\u1ed9t s\u1ed1 lo\u1ea1i t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c cho t\u1ed5 ch\u1ee9c \u0111\u00e3 kh\u1edfi x\u01b0\u1edbng d\u1ef1 \u00e1n. N\u00f3 li\u00ean quan \u0111\u1ebfn qu\u00e1 tr\u00ecnh b\u1eaft \u0111\u1ea7u, l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 ki\u1ec3m so\u00e1t m\u1ed9t lo\u1ea1t c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ea7n thi\u1ebft \u0111\u1ec3 mang l\u1ea1i k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng n\u00e0y. C\u00e1c d\u1ef1 \u00e1n c\u1ea7n qu\u1ea3n l\u00fd ch\u00ednh th\u1ee9c l\u00e0 nh\u1eefng d\u1ef1 \u00e1n:<\/span><\/p>\r\n